CASA BUKO
EL NIDO
CASA BUKO
EL NIDO
TERMS AND CONDITIONS
By booking and staying at Casa Buko, you agree to abide by the following Terms and Conditions. These policies are designed to ensure a safe, comfortable, and enjoyable stay for all guests.
We only accept guests over the age of 18. Bookings are not final until payment is received, and you have received a confirmation email. Payment methods accepted: Payment can be made via credit card, cash or PayPal.
Check-in time is 3 PM; Check-out time is 12 PM. Early check-in is subject to availability. Late check-out may incur additional fees unless pre-arranged. A valid government-issued ID or passport is required at check-in.
Request Changes/Cancellations: Must be in writing via email to elnido.casabuko@gmail.com. The email must state the booking date, name, and booking number. Cancellations made 30 days before the arrival date are eligible for a full refund. "Shortened Stay" & "No Show" for confirmed bookings will not be refunded.
Refunds for Credit Card Payments: Refunds will be processed after payment is completed and the bank confirms there are no irregularities in the transaction.
HOUSE RULES
All rooms, including terraces, are non-smoking. Smoking inside the room will result in a cleaning fee of ₱30,000. The maximum number of guests allowed per booking is 2. Guests must respect the property, furniture, and surroundings. Any damages must be reported immediately, and repair/replacement costs will be charged. Items such as towels, decorations, and furnishings are not to be taken from the rooms. If taken, they must be returned, or you will be charged for replacement costs. Casa Buko is not responsible for lost or stolen items. Guests should secure valuables accordingly.
VEHICLES
Parking: Secure, fenced private parking is available on-site. Guests are responsible for the safety of their vehicles and belongings.
The property owners and staff are not liable for accidents, injuries, or illnesses that occur during the stay. Any hazardous activities, including but not limited to illegal substances, fireworks, or weapons, are strictly prohibited. It is highly recommended to get travel insurance that covers any potential loss during your vacation, including illness, injury, death, damage, loss, and cancellation.
FORCE MAJEURE
Casa Buko is not responsible for cancellations and shortened stays due to force majeure events such as floods, earthquakes, explosions, fires, civil disobedience, war, pandemics, labor disputes, or third-party suspensions. In such cases, Casa Buko may offer rescheduling (rebooking) subject to availability within six months from the time of booking.
Casa Buko reserves the right to terminate a guest’s stay without a refund if they violate any of these Terms and Conditions or engage in disruptive or illegal activities.